This course equips administrative professionals with the skills and knowledge required to meet the increasingly demanding roles that are expected of them in the modern corporate environment.
ACEA® is a world-leading intensive and interactive executive level training course that equips current and aspiring administrative professionals with the skills and knowledge they need to excel.
Description
The role of the administrative professional is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially.
To become a true ‘Strategic Partner’ to an Executive, it is imperative that administrative professionals have a deep understanding of the business and their Executives’ role and responsibilities. Organisations are looking for assistants that possess ‘Executive Level’ business acumen and skills now more than ever.
Course content
Uniquely delivered from an ‘Executive Led’ perspective, the ACEA® course focuses on elevating the role of the “Strategic” Assistant, by delivering a fundamental understanding of business and organisations, as well as practical skills, including:
- Strategic thinking
- Corporate visions and missions
- Understanding the linkages between strategy, projects & operations
- Project management skills
- Stakeholder management
- Risk management
- Quality management
- Ethics & corporate social responsibility
- Communication skills
- Emotional intelligence / resilience
- Service orientation
- Time management
- Leadership skills
- Presentation skills
- Financial awareness
- Change management
- Critical thinking and problem solving
- Negotiation skills and conflict management
- … and much more!
Over 2,000 administrative professionals have now participated in ACEA®, which is delivered as both open courses or can be scheduled for your team / group, and 99.7% of attendees have said they would recommend ACEA® to a colleague or friend in the post event surveys.
Our on-line courses consist of 7 interactive sessions running Tuesday / Wednesday / Thursday for the first two weeks following by one final session on the Thursday of the 3rd week. This course can also be delivered face-to-face.
These highly interactive tutor led sessions last for 4 hours with breaks. Start times to suit all time zones.
